Privacy Policy

Last updated: July 25, 2025

Tabetha Campbell Thompson Agency, Inc. (“we,” “us,” “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy applies when you visit our website, submit information to us, or engage with us as a client or prospective client.

1. Information We Collect

Personal Information: name, address, email, phone, date of birth, Social Security number, driver’s license, vehicle/mortgage/real estate information, claims history, credit history.

Technical & Usage Data: IP address, device/browser type, pages visited, cookies and tracking technologies.

2. How We Collect It

Directly from you (forms, applications, communications).

From third parties (e.g., insurers, credit reporting agencies) for underwriting and policy servicing.

Automatically via website (cookies, analytics tools).

3. How We Use Your Information

To underwrite, issue, and service your insurance policies.

To process claims and support your coverage needs.

To communicate with you — service messages, policy renewals, marketing (unless opted out).

To improve our services through analytics, fraud prevention, and quality reviews.

4. Information Sharing & Disclosure

We do not sell or lease your personal information. We may share your data with:

Insurance companies, reinsurers, third‑party administrators.

Service providers (e.g. IT providers, printers) under confidentiality obligations.

Law enforcement or courts when legally required (e.g. regulatory investigations).

Affiliated business entities, when providing related services (with your consent).

5. Cookies and Tracking

We use cookies and similar technologies to enhance usability and understand website performance. You may control or disable cookies via your browser settings.

6. Your Rights Regarding Your Data

Depending on your jurisdiction, you may have rights to:

Access, correct, or delete your personal information.

Opt-out of marketing or data-sharing with non-affiliated parties (where permitted by law).

Submit requests via email, phone, or postal mail (contact information below).

7. Data Security

We implement administrative, technical, and physical safeguards to protect your data. Your information is accessible only to authorized employees or third parties on a need-to-know basis.

8. Data Retention

Personal data is kept only as long as necessary to fulfill contractual, legal, or business purposes. We securely delete or anonymize data when no longer needed, unless required otherwise by law.

9. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from minors. If you believe we have collected data about a child, please contact us.

10. Changes to This Policy

We may update this Privacy Policy. The effective date at the top will reflect the most recent revision. We will notify clients via our website or other communication methods if material changes occur.

11. Contact Us

Tabetha Campbell Thompson Agency, Inc.
314 Exchange Alley, Petersburg, VA 23803
Phone: 804-220-5144
Email: [email protected]